It is the responsibility of the customer to inform Manpers Gift Co if a gift has not been delivered, which will be investigated upon notification. Refunds will not be given for late delivery outside our stipulated delivery guarantees. We do not offer refunds of gifts that are shipped and delivered to the recipient without any damage.
If you have received an item that was out of date, broken or damaged, please contact us detailing the damage and providing photos of the damage and we will replace those items for you. A request for a refund can be made a maximum of 7 days after delivery of the products. No refunds will be payable after this time.
If any product is faulty, not fit for its intended purpose or does not match the description, please contact us by email at firstname.lastname@example.org and we will assist with your request. Manpers Gift Co will offer a replacement product, credit note or refund at its discretion subject to the requirements of the Australian Consumer Law in Schedule 2 of the Competition and Consumer Act 2010 (Cth). We will evaluate your return request and send you full return instructions and return address. The postage cost for the return will be borne by you except where Manpers Gift Co subsequently deems the product faulty, not fit for its intended purpose or does not match the description on the site, in which case we will refund the postage cost to you. It is your responsibility that your return item reaches us safely. Manpers Gift Co will email you to confirm when a return has been received.
For photography purposes, some products have been featured with additional items. You acknowledge and agree to refer to the contents on the product page to review full product contents.
Our gift boxes presentation upon delivery may vary slightly for the purposes of adding additional protective packaging for fragile items eg. bubblewrap.
Manpers Gift Co reserves the right to substitute any item that is temporarily unavailable for another product of the same or greater quality and cost, including packaging
SALE OF LIQUOR
Under the Liquor Control Reform Act 1988, it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $8000) and for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700). For all gifts that include alcohol, please ensure that both the purchaser and the recipient is aged 18 years and over and is able to receive the delivery.
COMPLIANCE WITH THESE TERMS & CONDITIONS
By using this site, completing site registration and/or ordering any products through this site or by any other means, you agree to be bound by and comply with these terms and conditions.
PLACING AN ORDER
You may order products by submitting your order through the site in accordance with these terms and conditions. Any order placed through this site or by any other means is an offer by you to purchase the particular product for the price notified at the time of placing the order (including delivery, taxes and other charges). By placing an order through the site, you accept, acknowledge and agree to comply by these terms and conditions. The seller must receive full payment for the product at the time of the order being placed by you. Once this has been received, you will receive electronic order confirmation and dispatch of the product will be arranged. We may request additional details to enable us to process any orders placed through the site and you agree to provide current, complete and accurate details when requested.
ACCEPTANCE OR REJECTION OF AN ORDER
Any electronic receipt or other form of order confirmation does not signify acceptance of your order. We reserve the right to accept or reject your order for any reason, including the product being unavailable, an error in pricing or product description. If a substitute product is provided due to unavailability, the replacement will be of equal or greater value. Prior to the dispatch of an order, we may cancel all or or any part of the order without liability to you for the cancellation if the requested products are not available, if there is an error in the price or the product description or that order has been placed in breach of these terms and conditions. If we do reject an order placed through the site, we will notify you of that rejection at the time you place the order or within a reasonable time after you submit the order.
CANCELLING AN ORDER (BY YOU)
Orders cannot be cancelled by you once they have been submitted via this site or via any other method of sale. If you wish to correct your contact or delivery details prior to the order being dispatched please contact us and we’ll be able to assist you.
PRICES, FEES AND CHARGES
The prices of products and delivery and any other charges on this site are current at the time of issue however we reserve the right to change prices at any time before accepting an order from you. All prices are in Australian Dollars. We will charge you, and you agree to pay the following fees and charges in relation to any offer we accept: the purchase price of each product that is ordered, the delivery fee for delivery the products and GST, which is inclusive in the price of the product unless stated otherwise.
You warrant that all information provided by you to us is true, accurate, complete and up to date, that the person receiving the products by delivery is authorised by you to do so, you have complied with all relevant laws relating to use of the site and placement of order, you are responsible for any costs associated with your access or use of the site, you are liable for any person that uses your registration details to order products through the site and you will check the labels on the products before consumption or use.
You must not use the site to breach any laws or infringe a third party’s rights, make fraudulent or speculative enquiries, purchases or requests through the site, use another person’s details without their permission, tamper with or hinder the operation of the site including knowingly transmit viruses, trojan horses or similar disabling or malicious code to this site, reformat or frame any portion of the web pages that are part of the site.
Manpers Gift Co respects your privacy and cares about protecting your personal information. This page outlines our management of the personal information we collect and how to contact us if you have any further questions about your personal information.
Information provided by you to Manpers Gift Co will be used to process and fulfill your order, provide you with copies of our newsletter, maintain your account, maintain and improve our systems and website and to provide you with information about our products and other promotional information. If you provide your email address, you consent to being contacted for the above services. This may also include passing some personal details onto third party courier companies to have your order dispatched.
If you would like to unsubscribe from email or mail updates, please email email@example.com
We assure you that Manpers Gift Co will at no point sell any personal information collected from you.